Mutiara Johor Bahru, Johor Bahru

The hotel is conveniently located near shopping malls with eateries nearby. The rooms are spacious, though some areas could be cleaner. The service is friendly and helpful. The location is great, with easy access to city amenities. The dining experience offers a good variety of options. The facilities are well-equipped.

The hotel rooms were nice and cozy, spacious, and equipped with essential items like a shaver, toothbrush, toothpaste, and shower cap, though there was limited flexibility to customize amenities. The service was excellent and prompt, with a friendly attitude from most staff members. The location was fair, close to the city and shopping centers, but the traffic congestion could be challenging at times. The dining experience offered a wide variety of options but could have included more choices like Japanese cuisine and smoked salmon. Overall, the facilities were well-equipped and satisfactory.

The hotel offers big and cozy rooms but there was a smell issue as we were given a smoking room without being asked. The service was very approachable and friendly, and the location is strategic for exploring nearby attractions. The dining experience was standard, and the facilities were satisfactory.

My stay at the hotel was comfortable and convenient. The rooms were clean and spacious, with a soft and springy bed. The only minor issue was the noisy flushing system in the toilet, but it didn't affect the overall experience. The hotel provided powerful Wi-Fi, which was a big plus. The service was helpful, accommodating my request for a late check-out and promptly addressing any issues. The location was excellent, close to shopping centers and within easy reach of various attractions in JB. The dining experience was good, especially with local cuisine options available. The facilities were well-maintained and added to my overall satisfaction.

I had a comfortable stay at this hotel. The room was spacious and clean, with a large bed. The service was fantastic, with friendly and helpful staff. The location was convenient with easy access to shopping malls and amenities. The dining experience was great, offering a variety of tasty dishes. The facilities were well-maintained and modern.

I found the hotel to have comfortable rooms that were a bit humid but still suitable. It would be great if they offered more TV channels for variety. The option of having two double beds in the twin room was perfect for guests with kids.

My stay at the hotel was quite pleasant overall. The rooms, though with a truly 70's decor reflecting the age of the property, were fairly large and the bed was comfortable, making for a quiet rest. The rates were very affordable, which was a plus. However, the hotel staff need to work on fulfilling customer needs as their attitudes left much to be desired.

My stay at the hotel had its ups and downs. The rooms had a bit of a musty smell, the shower water was cold, the old furniture was a bit rustic, and the lack of available toothbrushes and a non-working hairdryer was inconvenient. On the bright side, the bed and pillows were cozy, and being on the 8th floor provided a nice view.

The hotel is in a convenient spot in JB town, just next to Holiday Plaza shopping mall, with excellent staff and close to massage places and Parkson shopping mall. The rooms don't meet the cleanliness standards for a healthy stay, unfortunately with a stank of smoke and some areas being a bit dusty. The hotel really shows its age, with broken temperature controls for air conditioning, tiny TVs with grainy cable channels, and a slightly pungent odor from the bathrooms.

The hotel was spacious and comfortable, perfect for my friend's wedding. However, there was a slight smell of dampness in the room. Overall, it was big, quiet, and spacious.